Privacy Policy

Privacy Policy

Humboldt Redwood Company Website Privacy Policy

General Information

INTRODUCTION

Humboldt Redwood Company, LLC (“Humboldt Redwood Company”) respects your privacy and is committed to protecting the personal information that you share with us while browsing the website located at www.GetRedwood.com (the "Site"). Thus, we have prepared this policy, which governs data collection and usage for the Site, to inform you of the guidelines that we follow to ensure that the information you choose to share with us is private and safeguarded. This Privacy Policy is hereby incorporated in our Terms of Use, and, in this Privacy Policy, capitalized terms not otherwise defined herein shall have the meanings assigned to them in these Terms of Use. By using the Site, you consent to the data practices described in this Privacy Policy.

 

GENERAL BROWSING

Generally, you can browse through our Site without giving us any information about yourself. This means that, unless you voluntarily and knowingly provide us with personal data, we will not know your name, your e-mail address, or any other information identifiable to you.

PROVIDING US WITH YOUR PERSONAL DATA

In order to better provide you with the services offered on the Site, we may collect personally identifiable information, such as your name, mailing address and email address and certain features on our Site require that you provide us with personal data. For example, you might be asked to provide your email address in order to be placed on our mailing list, in order to register for an account of the Site, or to send us an email message. Providing us with this information is voluntary and is only recommended if you wish to have access to those features. We may also gather additional personal or non-personal information in the future.

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Sites, provided by you to Humboldt Redwood Company are non-confidential and Humboldt Redwood Company will be entitled to the unrestricted use and dissemination of the foregoing for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

PROTECTING YOUR PERSONAL DATA

Humboldt Redwood Company treats your personal data that you voluntarily provide to us as confidential. Your personal data is stored in our secure database, which is intended for use only by our company and which is monitored on a regular basis to prevent intrusion or loss of data. We may store your data on servers provided by third-party hosting vendors with whom we have contracted. Humboldt Redwood Company secures your personal information from unauthorized use, access or disclosure. Humboldt Redwood Company uses the Secure Sockets Layer (SSL) Protocol for these purposes. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the SSL Protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchange between you and us through this Site cannot be guaranteed.

USE OF YOUR PERSONAL INFORMATION

Humboldt Redwood Company collects and uses your personal information to operate the Site and deliver the services and products you have requested. Humboldt Redwood Company may also use your personally identifiable information to inform you of other products or services available from Humboldt Redwood Company and its affiliates or business partners.

Sharing information with parties

We do not allow third parties to access any of your personal data that we have on store. Humboldt Redwood Company does not sell, rent or lease its customer lists to third parties. Humboldt Redwood Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Humboldt Redwood Company, and they are required to maintain the confidentiality of your information.

Humboldt Redwood Company may disclose your personal information, without notice, if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of law or comply with legal process served on Humboldt Redwood Company or the Site; (b) protect and defend the rights or property of Humboldt Redwood Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Site, or the public.

Tracking user behavior

Humboldt Redwood Company may keep track of the websites and pages our users visit within the Site, in order to determine which Humboldt Redwood Company products and/or services are the most popular. This data is used to deliver customized content and advertising within the Site to customers whose behavior indicates that they are interested in a particular subject area.

LINKS

The Site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. This Privacy Policy applies solely to information collected by Humboldt Redwood Company.

Technical Information

IP ADDRESSES

Computers, which browse the Internet, are given an IP Address that identifies them throughout their browsing session. When you browse our Site, our servers log an entry for each page you visit with your IP Address. Information about your computer hardware and software may automatically be collected by the Site. This information can include: your IP Address, browser type, domain names, access times and referring website addresses. We use this information to gather anonymous information about which pages of our site are most popular, most frequently visited, for operation of the Site, to maintain quality of the Site, and to provide general statistics regarding use of the Site, etc. However, we do not use this information to attempt to gather any personal information about our visitors.

COOKIES

For certain areas of this Site we may use “cookie” technology to identify browsers throughout a visit. The following guidelines dictate our use of cookies:

·         We only use cookies to enable functional elements of our Site, such as login sessions to restricted areas, use of the shopping cart, and online booking sessions.

·         The cookies we send to your browser will only be active for the duration of the browsing session which includes your visit to www.GetRedwood.com.

·         We do not attempt to identify repeat visitors to the site with cookies.

·         We do not attempt to gather information about your personal browsing activity with cookies.

You can set your browser to notify you before you receive a cookie giving you the opportunity to decide whether to accept the cookie. You can also set your browser to turn off cookies; however, if you do so some features of the Site may run slowly or may not work properly.

In addition, this Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses cookies to help the Site analyze how users use the site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on Google servers. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for Site operators and providing other services relating to Site activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, or by enabling the Do Not Track settings in your browser, however please note that if you do this you may not be able to use the full functionality of this Site.  By using this Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Transfer in the Event of Sale or Change of Control

If the ownership of all or substantially all of our business changes, or if Humboldt Redwood Company is subject to a merger, consolidation or other reorganization, we may transfer your information to the new owner so that the service can continue to operate. In such a case, your information would remain subject to the promises made in any pre-existing Privacy Policy.

Children under thirteen

Humboldt Redwood Company does not knowingly collect personal information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this Website.

Email communications

From time to time, Humboldt Redwood Company may contact you via email for the purposes of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Site, we may receive a notification when you open an email from Humboldt Redwood Company or click a link therein.

Your California privacy rights

If you reside in California, you have the right to ask us one time each year whether we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email, or write to us at the address listed below, indicating in your letter that you are a California resident making a “Shine the Light” inquiry.

Humboldt Redwood Company, LLC

C/o Marketing Department (“Shine the Light” Inquiry)

3700 Old Redwood Hwy

Suite 200

Santa Rosa, CA 95403

POLICY CHANGES

Humboldt Redwood Company reserves the right to change this Privacy Policy at any time. Any changes will be made available within this Privacy Policy and we will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on this Site, and/or by updating any privacy information on this page. We encourage you to review the Privacy Policy regularly for any changes.  Your continued use of the Humboldt Redwood Company Site and/or the services available on the Site will be subject to the then-current Privacy Policy and will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by that Privacy Policy.

HOW TO CONTACT US

If you have any questions or concerns related to this Privacy Policy or privacy concerns in general, please visit our Contact Us page.

Effective as of September 25, 2018.